Payment with PayPal: the seller or merchant never sees your credit card and bank numbers. Your financial information stays safe. Plus, you’re protected 100% against unauthorized payments sent from your account. PayPal processes your payment securely.
Payment with Multibanco ATM payment reference: is only possible via accounts held in Portuguese banks, and must be made within 12 hours following creation of the reference, under penalty of cancellation of order.
The order will be shipped upon receiving the confirmation of payment. Pois Selection will confirm the order by sending an email confirmation to the Customer.
Please check the shipping costs after placing your order and prior to payment. Please note that Pois Selection does not make deliveries to PO box addresses.
Any products purchased from this Poisselection.com are delivered at the address indicated by the customer when making the purchase. If the order is delivered back to our store because it failed to be delivered, we will not pay for the shipping costs to deliver the order again. All the charges must be paid by the customer. To ensure a successful delivery, please make sure the address is correct and you are able to accept the delivery between 9AM and 5PM Monday to Friday.
We suggest you choose a delivery address where you are always present, such as your workplace and a mobile phone number where you can be reached easily.
If the carrier leaves a notice for the order to be collected from a delivery point, it is the customer’s responsibility to pick it up. And if the order is returned to the sender after not being collected during the period of time allocated, it is the customer’s responsibility to pay for the charges of a second delivery. In the event that you do not receive the order in the indicated deadline, please contact us so our Customer Service may attend to that matter quickly.
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